WHO WE ARE
Congruity is redefining IT Support Services! We enable any technology provider to globally deploy comprehensive support services efficiently and cost effectively. Congruity serves more than 1,000 partners and brings end-user installation and implementation services, local on-site support, consulting and full data center hosting capabilities in over 100 countries. Our worldwide network of 12,000 service professionals and team of highly skilled, seasoned engineers provide some of the world’s most recognizable brands with peace of mind.
THE CONGRUITY VISION
Technology providers face many challenges today; large and established competitors prevent them from competing because they already have their own worldwide services capabilities. Developing and managing a service network isn’t just expensive and time consuming – it also adds complexity, delay, and risk. Congruity redefines the IT services industry by delivering the platform for technology providers to enable worldwide, comprehensive support services through an automated and efficient business model.
Congruity delivers complete support services throughout the entire lifecycle of a company’s IT infrastructure. We:
- Implement, install, optimize, and service IT solutions from data creation and planning to disaster recovery
- Provide on-demand visibility and control
- Deliver same-day, on-site support in all 50 states and over 100 countries worldwide
- Have a team of engineers who average over 20 years of experience in complex IT technologies and carry expert-level certifications
- Retain a network of more than 12,000 certified service professionals
- Own and operate a state-of-the-art, SSAE 16 Type 2 Compliant datacenter
- Stock over 500,000 server, data storage, and networking parts
A HISTORY OF SUCCESS
Formed in the merger of MSDI and Rockland IT Solutions and boasting more than 40 years of combined experience in the IT services industry, Congruity is committed to its community of IT systems companies and value-added resellers. We have developed and managed more than two million successful IT systems at more than 26,000 sites. Our engineers average more than 20 years of experience in complex IT technologies and carry expert-level certifications.
We truly collaborate with our strategic partners and have created a system of deep relationships built upon mutual value and trust. As a result, we have cultivated a global network of support services with unparalleled scalability and expertise.
Commitment to Excellence
Congruity is relentless in our pursuit of excellence. Every engagement is unique; we work with our partners and customers to deliver the ideal infrastructure and solution for them and develop meaningful, actionable metrics. Our culture is built upon quality, teamwork, transparency, process adherence, and customer-first thinking. We proudly feature some of the best customer satisfaction and tenure rates in the industry.