Congruity offers a wide range of warranty and SLA compliance services. Since every customer situation is unique, we tailor your customer’s IT support solutions to their specific needs. We have over 12,000 independent, certified service professionals in 91 countries, and they are backed by our 24x7x365 helpdesk. This creates a single point of contact for responsive problem resolution.
In addition, Congruity Central provides online reporting; monitoring service events from creation to completion. It eliminates the need for costly infrastructure and personnel to provide world-class customer warranty services. Our global presence allows us to set up new operations in 45 days or less.