Congruity offers a wide range of onsite break/fix and SLA solutions. We staff over 12,000 highly-trained certified professionals in over 100 countries. Our 24/7 365 helpdesk creates a single-point of contact for problem resolution. Congruity’s service case management system gives full visibility to online reporting and monitors service events from creation to completion. Our ability to integrate world-class customer warranty services with our partners eliminates the need for them to deploy costly infrastructure and personnel. Our global presence allows us to set up new operations in 45 days or less; allowing our partners to expand into new geographies rapidly.