People, Process, and Technology
Congruity Central brings people, process, and technology together to support and service our customers throughout the entire lifecycle of a company’s IT
infrastructure and allow them to compete and scale globally.
When you bring all of these together, Congruity Central results in superior service and a more flexible and cost effective support model.
Congruity engineers average more than 20 years of experience with complex IT technologies and platforms, and carry expert-level certifications.
Our global network of over 12,000 certified service professionals and stocking locations in over 100 countries in conjunction with our world-class 24/7 help desk provides unparalleled service and expertise that many companies cannot offer today on their own.
Congruity Central ensures that customers are treated in a way that fits their own environment. Customized integration and process flows are only the start of our partnership; we also ensure we represent your company in the manner that you define and we train our Field Engineers to be proficient in your products.
Congruity Central enables you to manage your entire service program through a single partnership and leverages the scale of nearly 50 IT System companies who work with Congruity on a daily basis.
Our automated, integrated platform allows customers to integrate disparate service management tools in a single-pane of glass, making the entire service experience from a simple FRU
exchange through to complex data migrations seamless and entirely visible to your internal teams.
Brings people, process, and technology together
- Manage entire service program through a single partnership
- Leverages scale of Congruity’s combined customer base
Automated management of service functions
- Integrates disparate management tools
- Immediate updates to internal systems – from a simple FRU exchange through complex data migrations
Customized integration and process flows
- Represent your company in the way you define
- Field Engineers trained to be proficient in your products